Looks like the the plug-in needs to be updated to work on the latest versions of Illustrator 27 & Photoshop 24
See attachment
Hello @Anonymous User
The team is aware of the compatibility issue of Maps for Adobe 3.2 with the latest 2023 update from Adobe apps. We are working on a new version to address the problem. Please see the announcement for detail. https://community.esri.com/t5/arcgis-maps-for-adobe-creative-cloud-blog/adobe-creative-cloud-2023-compatibility-issue-with/ba-p/1222707
Sorry for the inconvenience,
Maps for Adobe Team