I'm working on a project where I had a similar issue. Print widget really just wasn't doing it for me.We did two things to fix.1. Made sure that we changed the URL configuration on ArcGIS server to read from the public website URL rather than the machine name, since the print service was on the same server as the layers we were trying to display.2. Went with PrintTask rather than the widget, i.e.:dojo.require("esri.tasks.PrintTask");
printBaseMap = function () {
var printTask, params;
printTask = new esri.tasks.PrintTask("http://yourserver.com/arcgis/rest/services/LetterPortrait/GPServer/Export%20Web%20Map");
var ptemplate = new esri.tasks.PrintTemplate();
ptemplate.layout = "Letter ANSI A Landscape";
ptemplate.format = "PNG32";
ptemplate.layoutOptions = {
"authorText": "your author text",
"copyrightText": "© " + (new Date).getFullYear(),
"legendLayers": [],
"titleText": "your title text",
"scalebarUnit": "Miles"
};
// use the extent of the webmap in the output image
ptemplate.preserveScale = false;
ptemplate.showAttribution = false;
params = new esri.tasks.PrintParameters();
params.map = yourMap;
params.template = ptemplate;
printTask.execute(params, printComplete, printError);
}
printComplete = function (result) {
window.open(result.url + "?k=" + new Date().getTime());
}
printError = function (error) {
alert(error);
}
