Print map component initializes with error

[ShaneBuscher]

I am running into a problem simply adding the Print map component, which results in an error. Network traffic shows successful calls to the print service, returning valid info. However, I can't get around the UI error. All console warnings and errors have been cleared, so there are no other clues. I'm using multiple other components just fine. This is a React 19 app using 4.32.13 map components.

<arcgis-map
  id="mapEl"
  className="map-container"
>
  <arcgis-print
	printServiceUrl="https://gis.acme.com/rest/services/Print/GPServer/Export%20Web%20Map"
  ></arcgis-print>
  <arcgis-zoom position="bottom-left"></arcgis-zoom>
</arcgis-map>

[MichaelVolz]

Are you trying to print layers from AGOL?  If so, maybe the AGOL issues from the recent update are impacting your print service.

[ShaneBuscher]

Hi Michael,

The Print component is set up to use an internal Export Web Map print service. This is done by specifying the print-service-url in the code. According to the documentation, when you set the print-service-url the component does not use Portal/ArcGIS Online. Instead it uses the direct service url that is provided.

[Noah-Sager]

@ShaneBuscher - do you have the Get Layout Templates Info Task published as well (possibly at this url)?

https://gis.acme.com/rest/services/Print/GPServer/Get%20Layout%20Templates%20Info%20Task

Does this print service work with the Print widget? Did it work with the Print component previously?

[ShaneBuscher]

@Noah-Sager I do not have the Get Layout Templates task published. That is certainly something I can try. Only the REST endpoint has been used so the Print widget hasn't been tested and no previous Print components previously worked. 

[Noah-Sager]

@ShaneBuscher - bingo, that's probably it. It's required for custom print services. The Print widget could maybe work around that, but the Print component will not. 

[Noah-Sager]

There is an ArcGIS Online service disruption currently that may be affecting printing. If the issue is new today, I suggest waiting until the disruption is resolved. If the issue is old, we recently released a new version of the SDK that you could test with.
https://developers.arcgis.com/javascript/latest/release-notes/

test-app: https://codepen.io/noash/pen/WbvKXKE

[ShaneBuscher]

I'm not using ArcGIS Online but thanks for the heads up.