InfoTemplate not working in only one layer.

[EvelynHernandez]

Hello,

Im wondering a reason why my infoTemplate in one layer is not working. I have a dynamic service with 5 layers and all the other ones are working perfectly when i click in the map, showing the information about them, but when i click the number (2) it doesnt show anything and it says "no info available"

Here is where i define the infoTemplate.

interrClienteSED.setInfoTemplates({
 0: {infoTemplate: getInfoTemplate2.getCriticalNisInfo()},
 1: {infoTemplate: getInfoTemplate2.getNISInfoConf()},
 2: {infoTemplate: getInfoTemplate2.getNISInfoPred()},
 3: {infoTemplate: myinfotemplate.getSubConf()},
 4: {infoTemplate: myinfotemplate.getSubPred()}
 });
‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

Here is where i have it: 2: {infoTemplate: getInfoTemplate2.getNISInfoPred()},

And this function gives me the infoTemplate that i use: 

getNISInfoPred(){
 let chqNisInfoTemp2= new InfoTemplate();
 chqNisInfoTemp2.setTitle("<b>NIS: ${ARCGIS.DBO.CLIENTES_XY_006.nis}</b>");
let chqNisInfoContent2 =
 "<div style=padding-top: 10px;><b>ID Orden:</b> ${ARCGIS.dbo.view_tiempo_order_po.id_orden}<br></div>";
 chqNisInfoTemp2.setContent(chqNisInfoContent2);
 return chqNisInfoTemp2;
 }‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

It doesnt show anything. Even if the fields are not correct, it suppose to show the template with ID Orden and NIS empty, but it just doesnt work at all.

[RobertScheitlin__GISP]

Have you tried hard coding the strings returned for testing instead of using field values?

[EvelynHernandez]

How i do that?

Enviado desde Correo<https://go.microsoft.com/fwlink/?LinkId=550986> para Windows 10

[RobertScheitlin__GISP]

Evelyn,

   Simply:

getNISInfoPred(){
  let chqNisInfoTemp2= new InfoTemplate();
  chqNisInfoTemp2.setTitle("test title");
  let chqNisInfoContent2 = "<div style=padding-top: 10px;><b>test content</b><br></div>";
  chqNisInfoTemp2.setContent(chqNisInfoContent2);
  return chqNisInfoTemp2;
}‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

[EvelynHernandez]

Yes i did that and ...

I also put the code u gave me in the file, not adding a new reference.

let chqNisInfoTemp2= new InfoTemplate();
 chqNisInfoTemp2.setTitle("test title");
 let chqNisInfoContent2 = "<div style=padding-top: 10px;><b>test content</b><br></div>";
 chqNisInfoTemp2.setContent(chqNisInfoContent2);
var interrClienteSED = new ArcGISDynamicMapServiceLayer(layers.read_dyn_predichos_confirmados(),{id:"po_interrupciones"});
 interrClienteSED.setInfoTemplates({
 0: {infoTemplate: getInfoTemplate2.getCriticalNisInfo()},
 1: {infoTemplate: getInfoTemplate2.getNISInfoConf()},
 2: {infoTemplate: chqNisInfoTemp2},
 3: {infoTemplate: myinfotemplate.getSubConf()},
 4: {infoTemplate: myinfotemplate.getSubPred()}
 });
 interrClienteSED.setVisibleLayers=[0,1,2,3,4,5]‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

That layer(2) is the only one that has the problem, the other ones are working perfectly.

[RobertScheitlin__GISP]

Strange. Well that eliminates it being an issue with a field name or field value. 

Again for testing purposes. Can you add that layer as a FeatureLayer and try and assign a infoTemplate?

[EvelynHernandez]

I did it and it doesnt show the layer on the map (doesnt show any result)

var interFeature2 = new FeatureLayer("myServer/nterrupciones/PO_PC/MapServer/2");
interFeature2.show();

 mapp.addLayers([chqmapabase,  heatmapFeatureLayer, heatmapFeatureLayer1, gps_new, interFeature2]);

And i also tried to add it in the arcgis viewer for js and this what i got

As u can see there are 7 features but no one is shown...

When i do a query in the rest service i got them 

[RobertScheitlin__GISP]

The the problem resides in your map service. You need to republish after you run a geometry check GP on the data.