Thanks for the responses, however I have to work within the framework given, there's no negotiation there.
I have managed (with some assistance) to get my map working and now I have to figure out how to get a custom popup working, the support samples aren't of much help at all. All I need to do is display two images on the popup and two values from the same database that has the co-ordiantes, so when I click on the graphic on the map I get the popup.
What level of official support is available for customers who have purchased ArcGIS server ?
I have at most two days left to finish this project.