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Instant App attachment viewer error

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08-14-2023 12:12 PM
Sam_Armstrong
New Contributor

Hello, 

I am attempting to fix this Instant App issue. When a user clicks on a point feature, the corresponding attribute information is supposed to display on the attachment window on the left hand side of the app window.

After a user clicks through a few points, the attachment window will begin to present incorrect and mixed information: The bold point feature title at the top of the attachment window text box is always correct, but the rest of the attribute information below still shows the previous point's attribute information for some reason. But, the attribute information will update to the correct information when I zoom into the map much more closely. I also noticed that this issue does not present in configuration when I have the same instant app configured as attachment-focused instead of map-focused.

Has anyone else seen this same error before on a different Instant App? I am wondering if this is a data related error on my end or if this a bug. Please see the image below. Thank you for any insight! 

 

(This image shows the above described error. The user previously selected point 43, but is now currently selecting point 29. However, the attribute information on the text box on the left hand side is still showing the attribute information from the previous selection.)

question3.png

15 Replies
sblazeycov
Occasional Contributor

Hi @SarahMcDonald_Esri, sure thing. Right now it is not shared publicly.  Can I add your account to our ArcGIS Online and share it with you that way?

Thanks,
Stephanie

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SarahMcDonald_Esri
Esri Contributor

Hi @sblazeycov 

Sure thing, here is my username: sarah_wma

Thanks!

Sarah

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sblazeycov
Occasional Contributor

Great, thanks @SarahMcDonald_Esri .  I think I have added you, let me know if that worked!

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SarahMcDonald_Esri
Esri Contributor

Hi @sblazeycov 

This should be resolved now, please let me know if you are still seeing any issues. 

Thanks!

Sarah

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sblazeycov
Occasional Contributor

Great, thanks @SarahMcDonald_Esri !  It seems to be working now!  🙂

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Bark0s
by
New Contributor

I'm seeing a slightly different issue.  We have people in the field updating features and capturing attachments.  The Instant App isn't loading the thumbnails or files captured with a Google Pixel 8 running Field Maps.  The attachments from iOS are working fine though.  

The pixel's attachments are fine when viewing them in ArcGIS Pro, they also load fine in the app when viewed full screen.  It's just an issue in the instant app's thumbnails.  

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