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Mosaic dataset: failed to open raster item

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09-10-2024 05:02 AM
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NicolasGIS
Frequent Contributor

Hello,

I have a derived mosaic dataset referencing various mosaic dataset.

I just added a new mosaic dataset into this derived mosaic dataset. I successfully configured "Zorder" attribute so that it gets display the way I want in ArcGIS Pro. In ArcGIS Pro, the display is perfect.

Then, I published it on an ArcGIS Server as Image Server but once browsing it on REST API:

https://myserver.company.com/arcgis/rest/services/Fonds/FOO_TEST/ImageServer?f=jsapi

Mosaic dataset is successfully displayed but not the last mosaic dataset that I added and that should be visible by default. I checked ArcGIS Server manager log and I keep having the following error:

Failed to open raster item: [\\myserver\foo\02_RGB.gdb\AMD_ORTHOPHOTO_CAT 139]:

NicolasGIS_1-1725969301719.png

I thought at first that the service account running the ArcGIS Server could not access these new mosaic dataset images but it can: logged with this service account, I can successfully display the derived mosaic in ArcGIS Pro like it should. Also, windows permissions wise, everything seems in order.

I tried deleting, republishing, various different tests but all of them are failing. I can't find the issue with new mosaic dataset that prevent me from seeing it.

 

Any idea what I might have missed ? Does Failed to open raster item: [\\myserver\foo\02_RGB.gdb\AMD_ORTHOPHOTO_CAT 139] sound familiar to you ?

 

Thanks !

 

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