We have hub premium, within which we are developing multiple initiatives. I would like each initiative manager (staff from our organisation) to be responsible for adding/inviting and managing community users for their respective initiatives. I can login to ArcGIS Online using my hub admin account to invite new community users myself, but cannot find a way to provide the same privileges to a member of my organisation. I can see there is a way to do so for community users, but our hub premium licence prevents us from assigning community user accounts to staff. How can I set up a member of my organisation with an administrative account for the community organisation?
Some of the documentation states that
If your organization has a license to ArcGIS Hub Premium, a hub administrator cannot access community accounts and content unless they also have an administrative account for the community organization. For more information, see Get started with the ArcGIS Hub community organization?.
Community administrators are assigned a default Administrator role during activation of ArcGIS Hub Premium. An existing community administrator can assign additional members to the role in Hub Settings found on the Overview page.
The above suggests that community users can be given admin privileges, but not members of our own organisation, as they do not appear in the Hub members list.
Note: The staff users in question already have permission to create and edit the hub sites themselves using their organisational ArcGIS logins, but cannot invite new community users.
Graham Hudgins