Duplicate OpenData Data from one ArcGIS Online Item

[deleted-user-Bkz8cHvtt5bs]

I've been finding that some of my ArcGIS online items that have been shared with the OpenData group have been listed multiple times as datasets in my OpenData site, making it somewhat confusing.  To make it even more confusing, even though they are supposed to be the same data, have the same abstract and metadata information, and are referencing the same ArcGIS Online item, they are pointing at different layers within the same rest endpoint.  I've tried to reset the open data site's index and refresh those datasets' specific item in the OpenData Data Manager interface, but to no avail.  What should I do to remedy the situation?

Datasets:

CORRECT "Unified Florida Reef Tract Map" record:

http://geodata.myfwc.com/datasets/6090f952e3ee4945b53979f18d5ac3a5_9_

INCORRECT "Unified Florida Reef Tract Map" record:

http://geodata.myfwc.com/datasets/6090f952e3ee4945b53979f18d5ac3a5_3_

[JoeyBisig1]

We are currently seeing duplicated items on our Open Data Portal/ArcGIS Hub Website with our Development Engineering Other Land Use data.

When we search our site, this is what our users see (Search URL: https://gisdata-piercecowa.opendata.arcgis.com/search?q=Development%20Engineering%20Other%20Land%20U...)

 

The ghost pages were created after our most recent update despite only having a singular feature service and service definition for this dataset in the AGO Content tab.  In an attempt to start over and republish, we removed the dataset entirely from the Content. 

Additionally, in ArcMap, the data can no longer be found on ArcGIS Online (Development Engineering Other Land Use).

 

Can you delete both of the items below?

https://gisdata-piercecowa.opendata.arcgis.com/datasets/development-engineering-other-land-use

https://gisdata-piercecowa.opendata.arcgis.com/datasets/development-engineering-other-land-use-1

We see that this has been a problem since 2015.  Does the Open Data/ArcGIS Hub team have a fix for this problem coming?  If not, is there a way that we can fix this or prevent this from happening? 

Thanks,

Joey

[ThomasHervey1]

Hi Joey,

Thanks for bringing this to our attention and I apologize that you're seeing items that shouldn't exist. We sometimes keep deleted items in Hub after they're deleted in ArcGIS Online. We'll manually deleted these ghost items and are investigating how to better handle deleted items. Please reach out if you have a similar issue again.

Thanks,

-Thomas

[JoeyBisig1]

Hi Thomas,

Thank you for deleting that item and getting back to us quickly. We are still having the ghost item issue as it looks like only one of them has been deleted. Could we get this item at the link below deleted as well?

https://gisdata-piercecowa.opendata.arcgis.com/datasets/development-engineering-other-land-use-1

We need both deleted so we can republish this dataset. When we login to AGO as an administrator “Development Engineering Other Land Use” cannot be found under "My Content”. We are concerned that if we republish now it would result in a duplicate copy again on our Open Data Portal website.

Is there a way that we can remove data that appears on our Open Data Portal public facing page, but is not found by an AGO administrator?  If for some reason a hosted feature service needed to be remove quickly we'd like to be able to handle these ourselves when necessary.

Thanks,

Joey

[ThomasHervey1]

The other item will be deleted. There currently isn't a way for users to manually delete these items, but we're working on making sure our system does this on it's own. We are working on expanding the edit route for items (e.g., /datasets/:id/edit) and will consider adding an option to manually delete the item from the Hub index. Thank you for this feedback.

-Thomas

[JoeyBisig1]

Hi Thomas,

Thank for you taking care of this! Everything is working as intended. Also appreciate the answer on possible future options for manual deletion.

Thanks,

Joey

[JoeyBisig1]

Hi Thomas,

We are currently seeing this issue again with the same item as the previous post. Could we get the link below removed?

https://gisdata-piercecowa.opendata.arcgis.com/datasets/development-engineering-other-land-use-1

We are also seeing it occur in another feature service (Possible Wetlands) that did not have this issue before. Interestingly, the duplicates here have the same URL. The issue above has one of the URL's having "-1" in the link. Could we also get this link deleted as well?

https://gisdata-piercecowa.opendata.arcgis.com/datasets/possible-wetlands

Thank you,

Joey

[ThomasHervey1]

Yes I can delete those items for you. I'm going to check again and see why they may be persisting since both items are indeed in our index. If you have further issues, please reach out to me directly at thervey@esri.com.

Thanks,

-Thomas

[HannaSjostrom1]

Hello, 

I'm having the same issue with the ghost item, I removed a layer from my map service which reshuffled my rest service url.

Can you please delete:

Urban Zoning (By-law 016-2014)  

Thanks,

Hanna

[ThomasHervey1]

Hi,

Can you please try unsharing the content from the group and change its visibility to just the owner wait a bit and then reshare it. The link provided is for a private site so I cannot see the item. If this does not work please reach out to me at thervey@esri.com

[MelissaBrooks]

I was just having this issue today

The simple - unshare the AGOL item for a minute, then reshare again removed the ghost item from Hub (for us)

We have an Open Data group, I did not need to remove the item from the group. I just brought sharing back to the individual level for a short time.

Thanks