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Workspaces (beta) now available in ArcGIS Hub

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a week ago
BrianRollison
Esri Contributor
2 1 350

Summary of changes

Today we released a significant update to the ArcGIS Hub user experience which impacts layout editing, content management, and more. This update is considered a "beta" and requires ArcGIS Online organization members to individually "opt-in" to explore the functionality. Some important details:

  • Authenticated users will be prompted to opt-in to the "beta" at the Hub Overview and Layout Editor, you can dismiss this message and optionally choose to not see it again.
  • Authenticated users can opt-in/-out of the "beta" any time via their profile's "Settings" page within the ArcGIS Hub application (you cannot opt-in/-out from within the ArcGIS Online home application).
  • Opting into the "beta" has no impact to how users experience your content on the sites you have created, this is purely an update to the management user experience.
  • We expect the "beta" period to close around the Fall 2024 ArcGIS Online release later this year.

Screenshot 2024-06-18 at 12.28.02 PM.png

Not all functionality you normally have access to can be performed while opted into the "beta"; as an example, non-Premium users won't be able to (yet) create new content directly on sites they manage. Please open the "About workspaces" modal where you opted in to learn more.

What are workspaces?

You've likely heard the term "workspaces" used quite a bit recently to describe a modern and collaborative user experience. For ArcGIS Hub, this is something we first conceptualized in 2019 and began developing mid-2023. We had a few goals in this effort:

  1. Increase the understanding of what functionality is available to you via approachable, well-organized, and approachable navigation updates.
  2. Establish a new technical foundation (react, web components, calcite components, etc.) that would allow us to more quickly enable in-app collaboration and customizations between editors.
  3. Focus the user experience around what the user can do and not a hypothetical user who has all the right privileges to do everything.

Screenshot 2024-06-18 at 11.58.40 AM.png

Over the next 6-12 months we expect workspaces to become a central component where you manage and communicate in-app with collaborators around sites, content, and initiatives. Today, the "beta" is a humble beginning which offers workspaces on items and groups only. This means you won't see a lot of differences at "Hub Overview".

What can I do in the "beta"?

You will be able to manage sites, content, and groups via workspaces. Please select "About workspaces" on your profile's Settings page within the ArcGIS Hub application to learn more about functionality not yet available within the "beta" user experience. Over the next few months we will be deploying many planned enhancements to this opt-in user experience, including:

  • Re-launch of initiatives as a stand-alone experience from a site, more on this in the next 2 weeks.
  • Release the next generation of events, one not powered by a feature service, with more customization, and which doesn't require a group to register for.
  • A lighter weight layout editor, focused on layout editing only, as we move site/page settings and other configuration controls into the workspace for opted in users.
  • Streamline content create and add workflows to make it more ergonomic to understand where your content can go.

As an opt-in "beta" management user experience you should expect things to evolve week-by-week, this includes running into low impact bugs and having things shifted around on you as we make updates from user feedback.

When does the "beta" end?

This is the first of a multi-phase release we expect to complete this year. After this release our goals are to reach feature parity within the new management user experience, address as many items of feedback as possible from our users, and then announce an end to the beta period. Tentatively, we expect the beta period will likely end around the fall ArcGIS Online release of this year.

Once this new functionality is considered "generally available" later this year, all users will be automatically opted into the new management user experience. At this point users can still opt-out and use the deprecated old management user experience. A few weeks after this point the old management user experience will be retired and inaccessible to all users.

Providing feedback

If you have ideas for this new management user experience, then we are excited to hear them. Please voice them in the Ideas board in Esri Community. You are also welcome to sign-up for our User Lab to become more directly involved in previewing ideas and functionality.

Support issues

As mentioned earlier, "beta" releases sometimes surface low impact bugs or a subset of the functionality you may expect. Over time we would expect all of these items to be resolved, particularly before the "beta" period ends, during the "beta" period do not log support (BUG/ENH) cases with Esri Support Services related to the opt-in "beta". Instead, voice them here in Esri Community or directly to ask-hub@esri.com.

1 Comment
BrianRollison
Esri Contributor

I'm excited to see so many of you have already opted into the "beta" new management experience within ArcGIS Hub. We've fielded a few inquiries already of ideas/bugs. I thought it may be relevant to keep a running comment for a few weeks on this post of known issues and their workarounds (if applicable). I will mark items as "[RESOLVED]" when they are fixed 😊.

 

Stuck at /signin page when opening custom domain from Hub Overview

Issue occurs when a user has opted in to the "beta" and selects to open a site with a custom domain from Hub Overview. They will be asked to authenticate again (expected on custom domains), but will then not be redirect to the site's layout editor and appear "stuck" at the /signin page on the site. This only occurs the first time they open the custom domain site and authenticate in their session.

Workaround 1: Navigate away from the /signin page

The user is successfully authenticated (if global navigation bar is enabled, then you should see your user's name in the upper right corner), the redirect is not functioning as expected. You can select your site's logo/title in the header to navigate to the site's home page. You should have access to the layout editor (pencil button) and workspace (gear button) as expected.

Workaround 2: Go directly to your custom domain site

The issue occurs in the transition from Hub Overview to your custom domain site, thus you can circumvent the issue entirely by navigating directly to your custom domain site. To do this, copy/paste your custom domain into your browser address bar and authenticate and/or opt-in to workspaces as needed. On the site's home page, you should have access to the layout editor (pencil button) and workspace (gear button) as expected.

About the Author
Brian is the lead Product Engineer for the ArcGIS Hub and Enterprise Sites product suite.