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Authorize Another BIM Account Issue

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06-05-2023 07:12 PM
jantolihao1
Esri Contributor

Hello everyone!

I have this authorization problem wherein I need to replace the email I initially specified and authorize another account. However, I am having trouble in replacing the account since it doesn't let me to do so. I already click "Cancel" beside "Don't want to authorize?", but still no luck in changing the email. Whenever I go back to my ArcGIS GeoBIM, clicking "Create new" in the Accounts page redirects me to this authorization page.

Do you have any idea/hint how to unbind this account in my ArcGIS GeoBIM? Thank you very much.

jantolihao1_0-1686017312156.png

 

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1 Reply
OzgurErtac
Esri Contributor

Hi,

Actually it's the account that you logged in into your autodesk account in the browser. 

You can simply go to your Autodesk account or any ACC/BIM360 project and click sign out:

autodeskaccount.png

 

It should sign you out from all Autodesk related websites. If it doesn't work you can clean the browser history and clear everything including the saved passwords.

Özgür Ertac | Principal Product Engineer - GeoBIM
Esri

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