ArcGIS GIS in PowerBI Web Holding Cookies

[BenHolmes1]

Hi

We're having an issue where our dashboards (published on PowerBI web) are holding the Portal for ArcGIS cookie past their expiry.

When users initially look at the dashboard with the map, it works fine.

Later on, they get the blank Visualiser with the Connect to ArcGIS button.

Clicking the button at this point has no effect.

Looking in the Chrome Developer tools, I see it gives an invalid token message for Portal. Same issue happens in Chrome and Edge.

Going into the cookies and clearing out the app.powerbi cookies is the current workaround, but we don't want to have to tell all users to do this.

Is this an issue with PowerBI/ArcGIS Maps for PowerBI or just a simple case of checking on some tickbox to force the PowerBI web app to clear the token cookie?

Regards

Ben

[NickEtchegaray]

Good Morning,

I am having similar issues with my reports when using public facing links. In the report published to the workspace, everything functions correctly and my account shows logged in. When I open the public facing link, my credentials don't appear to propagate through correctly. Clearing the cookies and cache does not seem to be a fix. Is there a fix for this or what am I possibly doing incorrectly in the publish process?

    

[NickEtchegaray]

@Anonymous User is there any chance you can possibly look at my issue?