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Unable to Open Mobile Map Package MMPK in Field Maps 24.1.0 Build 1055

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03-01-2024 09:11 AM
WillyLynch3
Occasional Contributor

Using ArcGIS Pro 3.2.2, I created a Mobile Map Package (MMPK).  It can be opened in ArcGIS Pro without issue. 

However, when shared to a mobile device it fails to open in ArcGIS Field Maps (24.1.0 Build 1055) with message:  “Unable to Open  Required client version (13.2) is higher than ArcGIS Runtime supports (13.0)”

Anyone else have similar issues?  Data sourced mostly from hosted feature services. 

13 Replies
JohnEsch2
Occasional Contributor

I am still having the  “Unable to Open  Required client version (13.2) is higher than ArcGIS Runtime supports (13.0)”  problem with a MMPK produced using ArcGIS Pro 3.4.0 using Field Maps 24.3.0 Build 1133

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WillyLynch3
Occasional Contributor

I would suggest you submit an Esri support ticket and get the support team to help you.  Works for me now with the newest updates. 

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WillyLynch3
Occasional Contributor

Just tried myself and again see the issue.  At AGP 3.4.0 and FM 24.3.0 data with date fields seemed to work. Now with AGP 3.4.2 and FM 24.3.0, the error message about needing required version 13.2 returns.  I do not have ability to roll back to 3.4.0 so can not test if this is patch issue.  Esri support should be consulted

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WillyLynch3
Occasional Contributor

Appears to be resolved in soon to be released newest version of Field Maps iOS APP built on a current version of the ArcGIS Maps SDK.  Tested in beta with date field upgraded to high precision and MMPK created with AGP 3.5.1 was successfully opened.  Same data in current Field Maps iOS APP returned error "Unable to Open".  Sorry for the incorrect post from 11/2024

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