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Unable to Open Mobile Map Package MMPK in Field Maps 24.1.0 Build 1055

WillyLynch3

Using ArcGIS Pro 3.2.2, I created a Mobile Map Package (MMPK). It can be opened in ArcGIS Pro without issue.

However, when shared to a mobile device it fails to open in ArcGIS Field Maps (24.1.0 Build 1055) with message: “Unable to Open Required client version (13.2) is higher than ArcGIS Runtime supports (13.0)”

Anyone else have similar issues? Data sourced mostly from hosted feature services.

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WillyLynch3

With the release of ArcGIS Pro 3.4.0 in early November 2024, this issue is resolved. A MMPK created with ArcGIS Pro 3.4.0 now opens without issue using Field Maps 24.3.0 Build 1133. I understand this is all now compatible with the newest SDK's released with ArcGIS. Thanks to Esri for sync'ing up the versions. Upgrade to make sure all things work for you.

All comments

WillyLynch3

Seemed like a strange issue.... so submitted a support ticket to Esri. Learned this is a bug-- BUG-000164501: When accessing a hosted feature layer with a date field in ArcGIS Pro 3.2, an asterisk was added to the date field name, causing a failure to load the layer in Field Maps for created mobile map packages.

If you use map packages generated with ArcGIS Pro 3.2, be aware. A fix is under review.

MatthewStull1

Yea, the new data field type in 3.2 is a big reason to be very careful when upgrading to 3.2. We've held off on that upgrade just for that reason.

BarryReno

Hi, I am having this same issue. Did you end up finding a fix?

MatthewStull1

Did you make sure you were using the most recent version of the Field Maps app?

WillyLynch3

Yes, when originally identified, used ArcGIS Pro 3.2.2 and Field Maps 24.1.0 as "current" versions. Now using curerent/newest versions of Field Maps 24.1.1 and making the MMPK with ArcGIS Pro 3.3 and still get the same error on attempting to open the MMPK on mobile device-- “Unable to Open Required client version (13.2) is higher than ArcGIS Runtime supports (13.0)” Only option is to use an older version of ArcGIS Pro (v3.1.x) to create the MMPK. Ouch.

TravisSizemore

I am seeing this exact error during sync on Field Maps, with no MMPK attached to the feature service. The data hasn't been edited by Pro with greater than 3.1 to my knowledge. Anyone find any solutions? We can't sync the data.

WillyLynch3

Per your post, Solved: Sync error: "Required client version (13.2) is hig... - Esri Community, I see your issue was resolved with a simple app sign out and sign back in-- good for you. For me, the MMPK issue remains with the newest JUNE 2024 release of Field Maps- 24.2.0 Build 1067 on iOS. Solution offered was to not use data with date/time fields (not possible with field collection data) or use ArcGIS Pro 3.1 to generate the ArcGIS Runtime 13.0 compatible MMPK files (not a very viable solution). Hopefully the Road Map for Field Maps will someday include support for ArcGIS Runtime 13.2 as per current ArcGIS Pro 3.3! Other suggestions or comments most welcome.

WillyLynch3

JohnEsch2

I am still having the “Unable to Open Required client version (13.2) is higher than ArcGIS Runtime supports (13.0)” problem with a MMPK produced using ArcGIS Pro 3.4.0 using Field Maps 24.3.0 Build 1133

WillyLynch3

I would suggest you submit an Esri support ticket and get the support team to help you. Works for me now with the newest updates.

Michael_Dawson

Definitely not solved. Just attemped with an exported mmpk from ArcGIS Pro 3.4.2 and opened in Field Maps 24.3.0 Build 1133 on iOS and got the same error.

WillyLynch3

Just tried myself and again see the issue. At AGP 3.4.0 and FM 24.3.0 data with date fields seemed to work. Now with AGP 3.4.2 and FM 24.3.0, the error message about needing required version 13.2 returns. I do not have ability to roll back to 3.4.0 so can not test if this is patch issue. Esri support should be consulted

WillyLynch3

Appears to be resolved in soon to be released newest version of Field Maps iOS APP built on a current version of the ArcGIS Maps SDK. Tested in beta with date field upgraded to high precision and MMPK created with AGP 3.5.1 was successfully opened. Same data in current Field Maps iOS APP returned error "Unable to Open". Sorry for the incorrect post from 11/2024

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