Having issues with offline areas map sync. We have a feature layer that is in multiple web maps, one for online Field Map editing, and one for offline Field Map editing.
If we go into the offline Field Map, make an edit, and sync, that edit is shown when the layer is viewed in ArcGIS Online. We are also able to go into the online Field Map and make edits that are also reflected in the source layer in AGOL. However, when we sync the offline map, edits from either AGOL/the online field map are not synced back to the offline map. Logs in the Field Maps app show no errors with the sync job, and that the sync type is bidirectional - however what it looks like we are experiencing is unidirectional sync - the offline map edits flow upward, but it is unable to pull down edits to the offline area map, even with cellular/wifi service.
Download updates for features and attachments is enabled in the Field Maps Designer configuration menu.
Anyone have thoughts/troubleshooting guidance on this issue?
