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Field Maps on IOS does not load the Annotations of the Layers

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04-13-2022 04:22 AM
AngelRomoSandoval
Regular Contributor

Hello, I have the following bug.

Using the same online map, in Android I see the layers with annotations but in an Ipad (IOS), no.

2022-04-13 13_03_58-Window.png

Kind Regards,

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4 Replies
DavidForbuss1
Frequent Contributor

Do you have the labels set to show up at a certain zoom level?  Because the iOS is a tablet, you might have to zoom in closer to see them.

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AngelRomoSandoval
Regular Contributor

Thanks for your support @DavidForbuss1 , but yes, I the layers are setup to show up at a certain zoom level, but even zooming out and in, nothing appears.

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DavidForbuss1
Frequent Contributor

Hmm that's frustrating.  One thing you could try is building a brand new map and re-adding the datasets to it.  Maybe even try it in the beta MapViewer.  I had some trouble in earlier versions of iOS showing labels that had halos on them, so I had to turn the halo effects off.  What version of iOS are you using?

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AngelRomoSandoval
Regular Contributor

Yes, a little bit frustrating, thank you for your hints,

Sadly, I cannot create a new map, I have a enormous amount of formulas and calculations in the already created map (online featureclases), I would need to copy-paste everything in the new map.

By the way, I am using: IOS Version: 15.1

*But I know that the field workers have another versions, I should test in their devices.

 

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