Apologies if this is a repeat post, but I've not found anything to help so far.
I am having absolutely no success in creating Field Maps offline map areas in our enterprise portal (10.8.1) environment. I have a very basic portal map consisting of one hosted (on the federated server) editable point feature layer and an esri-provided basemap (pick one). My editable feature layer is synced and offline enabled (Capabilities:Create,Editing,Uploads,Query,Update,Delete,Sync,Extract). The map itself works fine on my device (android or iPad) in the Field Maps mobile app, and I can add an offline area from my device from the map when working within the mobile app. However, from the Field Maps in Portal on my desktop, every effort to create an offline map area fails. It runs for a bit and fails, and of course, there are no details as to why. I really can’t imagine there is an issue with the map – it’s so very basic. My extent is County – Neighborhood, which isn’t actually that large. The checkbox for Collector is checked. I see no errors in the in the Offline/Content area of Field Maps.
Nor have I been able to complete creating/uploading map tiles onto Portal – the process from Pro just keeps going and going. Maybe that should tell me something’s not right on our Portal, but what? I would prefer not to find workarounds and instead figure out how to create the offline areas, since they’re easiest for interns to download onto their devices.
I've read the blogs on taking maps offline to the best of my ability, and still nothing. I can create offline areas on the device through the Field Maps mobile app, but I can't create offline areas in Portal/Field Maps.
Is anyone aware of any Portal or Field Maps or federated server options that might be prohibiting my creation of offline maps areas? I was not the one to install Portal or Field Maps, so I’m not aware of any options that there might have been. Any ideas are appreciated!
