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Reset Offline Area (instead of Sync)

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12-10-2024 05:13 PM
Status: Open
Labels (2)
LindsayRaabe_FPCWA
MVP Regular Contributor

Background: In our organisation, we rely on users to self define their offline areas (instead of using pre-defined offline areas in Field Maps Designer). We do this due to the mobile nature of our workforce and many overlapping work areas. For the most part, this is fine, but the problem occurs when something requires an offline area (usually meaning all offline areas) to be redownloaded. This can be quite a time consuming process of removing, navigating and redownloading all offline areas that a person may have. 

IDEA: In Field Maps, maps with offline areas have (in addition to Sync and Remove) a Reset button. This would essentially remove the offline area and download a fresh copy with the same name, extent and level of detail settings without requiring the user to set these options again manually. 

LindsayRaabe_FPCWA_0-1733879513517.png

This would really help with getting rid of Sync errors as fixes are implemented, and make it a lot more user friendly for our field staff.