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MDM deployment to hardwire Enterprise URL only (removing AGOL option)

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2 weeks ago
ahargreaves_FW
Frequent Contributor

Despite deploying Fieldmaps to our fieldstaff and hardwiring the portal URL they still commonly try to use the white "Sign in with ArcGIS Online" button instead of the blue "Sign in with ArcGIS Enterprise" button. Many staff even claim the can not see the blue button on the blue background....possibly not the wisest design choice.

The preferred option is to enable an MDM configuration option to entirely remove the 'Sign in with ArcGIS Online' and present only one log in button. And for it to not be blue.

 

Thanks

1 Comment
AmyCleare

I would agree that the most difficult issue we face in deploying GIS solutions in the mobile device is the login issue. With staff changeover, new devices, and system issues - this is what takes up 90% of our field support calls. Easy to resolve, but clearly something isn't working here.

Our field teams are focused on industry-related tasks and in many cases feel uncomfortable writing an email. For them to navigate the login screen with the terminology, there is a huge challenge that deters our user acceptance rate.

While we deploy both AGOL and Enterprise Field Apps to the teams, having some control over this would be ideal and likely lead to an increase in the number of "non-GIS" users from the mobile.