Print widgit breaking after June 2024 update?

[EdHixson]

Hi all

Since the new update went live has anyone else experienced their print widgit break, when our users are trying to take a snapshot and export it we just get this below

This seems to be happening across all users 

Let me know if anyone has come across this

ATB

[WorcesterGTSS]

We are experiencing this same issue in our public facing app. We have the print widget configured to print as jpg or pdf and both options fail.

[EdHixson]

Ahhh okay so it is, so most likely ESRi issues

I have just double check and we are having the issue with all formats, fingers crossed there is a fix soon

[WorcesterGTSS]

I just tried it again, and the widget is printing successfully now.

[WorcesterGTSS]

Update: Still not consistently working. Sometimes the Result column populates with a link to a printed map,  but if you click on the link, nothing happens.

[Laura · Accepted solution]

I contacted support and they said it has been resolved and to let them know if you experience otherwise. 

[WorcesterGTSS]

Great, thank you. It seems to be working fine now.

[EdHixson]

Thank you!

[LakshmiRajeevKumar]

Hi, do you know if there is still trouble with the print widget? I am trying to set it up, but it is showing the same error as mentioned above. Tried in other community posts as well but couldn't get a solution. Is it something with the configuration or on Esri's end? 

[BlakeMorrison]

I'm able to print using already existing print widgets. But unable to setup any new print widgets. Specifically, I can add a new widget but not select any print service.