Select to view content in your preferred language

Print widgit breaking after June 2024 update?

137
6
Friday
EdHixson
Occasional Contributor

Hi all

 

Since the new update went live has anyone else experienced their print widgit break, when our users are trying to take a snapshot and export it we just get this below

This seems to be happening across all users 

 

EdHixson_0-1719575938703.png

 

Let me know if anyone has come across this

 

ATB

 

6 Replies
WorcesterGTSS
New Contributor III

We are experiencing this same issue in our public facing app. We have the print widget configured to print as jpg or pdf and both options fail.

 

0 Kudos
EdHixson
Occasional Contributor

Ahhh okay so it is, so most likely ESRi issues

 

I have just double check and we are having the issue with all formats, fingers crossed there is a fix soon

EdHixson_0-1719579334424.png

 

0 Kudos
WorcesterGTSS
New Contributor III

I just tried it again, and the widget is printing successfully now.

0 Kudos
WorcesterGTSS
New Contributor III

Update: Still not consistently working. Sometimes the Result column populates with a link to a printed map,  but if you click on the link, nothing happens.

0 Kudos
Laura
by MVP Regular Contributor
MVP Regular Contributor

I contacted support and they said it has been resolved and to let them know if you experience otherwise. 

WorcesterGTSS
New Contributor III

Great, thank you. It seems to be working fine now.

0 Kudos