Print Widget Issues

[Dillon_Preston]

I have been having issues with the print widget, when zoomed out the print widget gives a successful result, when I zoom in to about a block overview, the widget provides an unsuccessful print result. The layers visible are the same when zoomed out vs zoomed in. Any idea on what may be occurring? 

[SteveCole]

here might be some indication of the issue if you look at the underlying print request. To do this, set the map up to the point where you would print.

• Now open your developer Tools in your browser (in Chrome, this is done by pressing the F12 key).
• In the Developer Tools window, switch to the Network tab
• Now in your EB app, attempt to print using the widget
• Switch back to the Developer Tools app and look at the activity is has logged.
• On the left-hand side, click on the entry that's named "execute". This should be the actual print request. You should see a number of tabs of information now on the right-hand side (Headers | Payload | Preview | Response | Initiator | Timing | Cookies)
• Click on the Response tab to look at its details. If there was an error while printing, it should be reflected and (briefly) described here.

[Dillon_Preston]

It is stating, Failed to load response data