Measurement Text Not Printing

[JasonMcKeefry]

Can anyone confirm whether or not the text that gets placed on the map when measurements are turned on in the draw widget is showing up when using the print widget?  I cannot get the text on the map to also display on the map produced from the print widget.  It is removed from the resulting pdf or image from the print service.  Thanks.

[JasonMcKeefry]

As a workaround, I tried hosting an editable feature layer at ArcGIS Online for folks to draw in features and enter the text they want to see.  This layer was put into a web map with labels.  After all that, the Experience Builder application still did not print the labels on this new layer.  When I opened the web map in Map Viewer Classic, and went to print the map from there, the labels printed.  This really needs to get fixed.

[ShengdiZhang]

The AGOL version released today should fix this bug.

Please let me know if it can still be reproduced.

Regards,

Shengdi

[JasonMcKeefry]

Does NOT seem to work yet.  If I draw a polyline and enable measurements, in the print, all I see is a point where the text should be.  I don't even see the polyline in the print.  See attached pdf produced from the print widget.  You can see the pinkish point on the map with no label for the measurement and no polyline symbol.  Here's what the map looks like:

[JasonMcKeefry]

UPDATE: I tested changing out the print service from our arcgis server print service to the one at arcgis online.  It seems to work with the arcgis online print service!

https://utility.arcgisonline.com/arcgis/rest/services/Utilities/PrintingTools/GPServer

Is there a way I can set up our print service to work like the one at arcgis online?  Thanks.

[ShengdiZhang]

Hi @JasonMcKeefry ,

This should not be a print service issue.

We found another bug that may have caused this issue, which was fixed in today's update.

Can you try it if you have time?

If this bug is still reproducible, can you share a sample app with me? My username is she10946.

Many thanks,

Shengdi