ExB Map Widget popup issue

[JRhodes]

The new "Show popup upon feature selection" in the Map widget doesn't seem to be working properly. I have a map with valid popup configurations that display properly when I open the experience and click on a feature:

However, if I search for any feature, the popup shows blank:

Furthermore, now I can't see the popup for any feature in any layer, even ones I haven't searched on, until I refresh. Showing the popup on feature selection breaks the popups for the entire experience until it's refreshed.

This isn't limited to the search widget. Here's a brand-new session where I'm selecting from the Query widget:

It's not limited to one layer; it happens on all layers. I even tried spinning up a new experience and got the same behavior. Has anyone else come across this? Any thoughts, ExB team?

[DavidColey]

Thanks @TonghuiMing  - I certainly appreciate your time on this.  Yes, good to know that the ExB is handling the zoom behavior differently, I suspected as much.  I will try re-posting the Online Map Viewer zoom issue in the Online space and see if it can gain any traction. 

Also thanks again on the Arcade API as I clearly need to re-factor some things.

Thanks,

David

[LudwigS]

Hi,

It seems that this week's update resurfaced this issue?

When I interact with the map (click on a feature) the pop-up displays correctly (mix of text elements and arcade expressions).

But the pop-ups from "Show popup upon feature selection" on the map widget and in the querry widget seem to refer back to the hosted feature's default pop-up and not the webmap's pop-up settings.

I just noticed this yesterday (june 27th 2024) and I remember it working properly just a few weeks ago.

Thanks,

[TonghuiMing]

@LudwigS Do you have an app to share?

[TonghuiMing]

Hi @LudwigS 

This should be caused by the same reason as https://community.esri.com/t5/arcgis-experience-builder-questions/june-2024-update-broke-query-widge... and BUG-000168718, which has been fixed now. Let me know if you still encounter the issue.

Thanks,

Tonghui

[LudwigS]

Hello, thank you for the quick reply! Looks like it works now as you said!

Best regards,

[DavidColey]

Hmm, I'm not finding that.  I went into my AGOL public ExB's and enabled the new popup positioning, made sure my maps were set to enable client-side querying and no problems.

[LudwigS]

Looks like they were aware and fixed it rather quickly! I am back to no issues as well.

Thanks,

[CWCalkins]

I am having a similar issue. I have an Experience Builder application currently utilizing a Hosted Feature Layer. I am trying to replace this Hosted Feature Layer with a Map Image Layer containing the same data. Running the Search widget on the Feature Layer will zoom to the selected feature and bring up the popup with its attribute information as shown in the screen shot below:

However, running the Search widget on the Image Layer will bring up an empty popup with no attribute information as shown in this screen shot: 

I believe I have these layers configured in exactly the same way in the application. Does anyone know why the application might be behaving this way?

Thank you!