Error 403 User does not have permissions to access this service

[Yogesh_Chavan]

We have Published a Geocoding Service on AGE 11.4 and using it for Batch Geocoding in Experience Builder Dev 1.18.

We observed that a user is facing error 403 insufficient permissions issue when trying to perform batch geocoding by utilizing the Geocoder in a custom widget in Exp Builder 1.18.

Note:

• The Geocoding works if the Geolocator is shared with Public(Everyone)
• The Geolocator also works if the user is made the owner of the Geolocator
• The user can access service REST and also perform query

Any suggestions as to what we can check?

So far we have tried below:

1. Make the user an admin, fails
2. Create a new Dev Creds using admin creds, fails
3. Add redirect URLs in the app settings, fails

[Wei_Ying]

@Yogesh_Chavan can the user access the Geocoding Service by URL? 

[Yogesh_Chavan · Accepted solution]

Hi @Wei_Ying , thanks for checking. Yes the user can access the service URL.

The issue is solved. It was related to the method used for authenticating the service in the widget.