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Edit Widget in Experience Builder fails to load after June 2025 Update

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07-08-2025 12:21 AM
LindsayRaabe_FPCWA
MVP Regular Contributor

We have found that in some of our Experience Builder webapps, the Edit widget is failing to load up properly after the June 2025 updates have been applied. In troubleshooting the issue, it also seemed to be inconsistent for different users despite all being the same user type and role plus in the same groups.

After trying to recreate the Edit widget from scratch in one Experience Builder, we thought we had fixed it. So we deleted the original, renamed the new one back to "Edit" and , oh wait - nope still not working. Rename to something else, and it works!! 

Moving on to the 2nd EB app that I've found with this problem, and I implement the same fix as above and get similar results - 1 works and 1 doesn't where the new one was loaded in side-by-side with the old one. 

Anyone else finding issues with their Edit widgets post updates?

LindsayRaabe_FPCWA_0-1751959060694.gif

Both edit widgets are identical. 

LindsayRaabe_FPCWA_1-1751959210737.png

Lindsay Raabe
GIS Officer
Forest Products Commission WA
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14 Replies
WillAnderson
Regular Contributor

OK, thank you Chelsey.

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WillAnderson
Regular Contributor

Hi - Did you ever get this resolved? After a hefty Web Appbuilder --> Experience migration for all our clients, our users are experiencing the same issue you describe about inconsistent edit widget editability that seems tied to their browser cookies/cache. This has caused them to easily hate the new "experiences" and see them as buggy, despite my prompting them to (temporarily) run in incognito mode (an understandably clunky process for them). Haven't found a bug registered for this. Thanks.

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LindsayRaabe_FPCWA
MVP Regular Contributor

You can set your browser (Edge at least) to clear cookies from certain sites on close. Still not ideal, but it's an option in the short term. 

LindsayRaabe_FPCWA_1-1759387918126.png

 

Lindsay Raabe
GIS Officer
Forest Products Commission WA
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WillAnderson
Regular Contributor

Thanks, Lindsay. Yes, we have users deleting cookies, though not ideal to ask hundreds of users to configure browser cookies or use incognito mode. Working with Support to help get this one over the goal line via an update.

LindsayRaabe_FPCWA
MVP Regular Contributor

Keep us posted!

Lindsay Raabe
GIS Officer
Forest Products Commission WA