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EB version 1.5 Survey Widget error message: n is not a function

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05-01-2026 08:12 AM
Bec
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Frequent Contributor

Hi!

I am using an older version of Experience Builder (1.5) in a Cityworks portal and have run into some issues when it comes to adding a Survey widget to a Widget Controller.  When I add the Survey widget to the Widget Controller, it will cause 3 areas of my EB to crash and displays the error message: n is not a function.  I get this error before even linking my survey to the Survey widget.  I have tried adding the Survey widget outside of the Widget Controller and get the same error.  I'm not sure what is causing this error message.  I have tried opening my EB in Edge, Chrome, and Firefox just to continue to get the same error message.  I have disabled the browser settings for local network access checks and still get the same issue.  Is this a known bug with this version of EB?  Any work arounds to get my two surveys to work within the EB?  Any help is greatly appreciated!

Bec

EB Error Message.pngEB Error Message.png

 

 

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