Accessing Experience Builder with administrative privileges

[BrandonCranfield]

Hi everyone! We are running an on-prem, multi-machine Enterprise deployment sitting at version 11.3. One issue we are seeing is administrative users, such as myself, are not able to access ExB applications created by other users within the organization in order to assist in configuration/troubleshooting. The error received is "Sorry, you do not have permissions to access this application."

This was not an issue with 11.1 as an administrator could edit anything within the Enterprise. Would be nice to know we are not the only ones running into this issue!!

[Ke_Xu]

Hi BrandonCranfield,

Was ExB applications created by other users shared within the organization?

Thanks,

Ke

[BrandonCranfield]

Hi Ke_Xu,

All ExB applications tested were created by users of the organization. All had a variety of sharing methods applied including the following: owner, owner + group shared, organization, org + group, public, public + group. Even ExB applications created by other administrators and shared to the organization and public were not able to be accessed by other administrators. All applications adhered to a strict "creator-owned editing policy." This last statement added for clear picture purposes. Nothing stated explicitly this was in effect.

[Laura]

I can access others in 11.2

[BrandonCranfield]

This is only an issue in version 11.3 as far as we are tracking.