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webgisdr - Export Failure: Configuration store error (Non Default 'Local Repository Path')

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06-25-2019 12:07 PM
pfoppe
by MVP Alum
MVP Alum

Hello, 

We are trying to execute the webgisdr utility on one of our ArcGIS Enterprise solutions. The ArcGIS Server 'Local Repository Path' is not the standard C:\arcgisserver\local\config-store but instead placed on a 😧 location. Here is a quick snip from the ArcGIS Server admin console:

And the failure we are getting from the webgisdr utility:

C:\Program Files\ArcGIS\Portal\tools\webgisdr>webgisdr.bat --export --file D:\we
bgisdr\webgisdr.properties
==================================================
Starting the WebGIS DR utility.
==================================================

The configuration and base backup time in the current Web GIS
-------------------------------------------------------------
Portal: https://www.example.com/portal
|
|-- Hosting Server: https://MachineName.Domain:6443/arcgis
| |
| |-- Relational Data Store: https://MachineName.Domain:2443/arcgis

Starting the backup process with the WebGIS DR utility.

Starting the backup for Portal for ArcGIS:
Url: https://www.example.com/portal.

Starting the backup for ArcGIS Server:
Url: https://MachineName.Domain:6443/arcgis.

Starting the backup for ArcGIS Data Store:
Url: https://MachineName.Domain:2443/arcgis.

Failed to back up the ArcGIS Server:
Url: https://MachineName.Domain:6443/arcgis.
{"code":500,"messages":["Export operation failed. Configuration store error. File system 'C:\\arcgisserver\\local\\config-store' connection failed. The specified location is not accessible. Ensure that the ArcGIS Server account has read and write access to the location. "],"status":"error"}

The following ArcGIS Data Store has been backed up successfully:
Url: https://MachineName.Domain:2443/arcgis.

The backup of ArcGIS Data Store has completed in 00hr:00min:21sec.

The following Portal for ArcGIS has been backed up successfully:
Url: https://www.example.com/portal.

The backup of Portal for ArcGIS has completed in 00hr:07min:37sec.

The backup of Web GIS components has completed in 00hr:07min:56sec.

Stopping the WebGIS DR utility.

It seems the WebGIS DR utility has a hard coded built in reference to the C:\ path  Any suggestions for resolution?  Thanks!

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10 Replies
Natalie_Runyan
Occasional Contributor

Thank you Jonathan. I was able to get webgisdr to work. I suspect the online instructions have been updated since I last used them, which clarified the use of the FQDN. Thank you for the great explanations and offer of help.

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