Select to view content in your preferred language

Webgisdr - backup file dont show up

869
3
05-20-2021 03:18 AM
TomekLubinski
New Contributor II

Hi, the result file did not appear recently after the backup with webgisdr. I noticed in the webgisdr logs that the entry about the start and end of the task regarding the datastore is missing - below the log. the previous backup logs information about the datastore. nowhere can I find information why the backup did not create the backup file.

2021-05-16 08:00:02 INFO [main] com.esri.arcgis.webgis.client.WebGISDR - Starting the WebGIS DR utility.
2021-05-16 08:00:09 INFO [main] com.esri.arcgis.webgis.storageservice.file.FileStorageService - Initializing File Storage Service with Base Directory: \\GISPORTAL\bck$
2021-05-16 08:47:45 INFO [pool-2-thread-1] com.esri.arcgis.webgis.component.service.impl.PortalDRService - The following Portal for ArcGIS has been backed up successfully:
Url: https://gisportal.domena.local/portal.
2021-05-16 08:47:47 INFO [main] com.esri.arcgis.webgis.util.WebGISUtil - The backup of Portal for ArcGIS has completed in 00hr:47min:26sec.
2021-05-16 12:46:21 INFO [pool-2-thread-2] com.esri.arcgis.webgis.component.service.impl.ServerDRService - The following ArcGIS Server has been backed up successfully:
Url: https://gisportal.domena.local/server.
2021-05-16 12:46:22 INFO [main] com.esri.arcgis.webgis.util.WebGISUtil - The backup of ArcGIS Server has completed in 04hr:46min:02sec.
2021-05-16 12:46:22 INFO [main] com.esri.arcgis.webgis.service.impl.WebGISDRFrontController - Deleting the temp directory \\GISPORTAL\bck$\WebGISSite1621144809937.
2021-05-16 12:46:26 INFO [main] com.esri.arcgis.webgis.util.WebGISUtil - The backup of Web GIS components has completed in 04hr:46min:16sec.
2021-05-16 12:46:26 INFO [main] com.esri.arcgis.webgis.client.WebGISDR - Stopping the WebGIS DR utility.

 

Below is a log from a correctly made backup with an entry about the datastore:

 

2021-05-02 08:00:03 INFO [main] com.esri.arcgis.webgis.client.WebGISDR - Starting the WebGIS DR utility.
2021-05-02 08:00:11 INFO [main] com.esri.arcgis.webgis.storageservice.file.FileStorageService - Initializing File Storage Service with Base Directory: \\GISPORTAL\bck$
2021-05-02 08:48:32 INFO [pool-2-thread-1] com.esri.arcgis.webgis.component.service.impl.PortalDRService - The following Portal for ArcGIS has been backed up successfully:
Url: https://gisportal.domena.local/portal.
2021-05-02 08:48:34 INFO [main] com.esri.arcgis.webgis.util.WebGISUtil - The backup of Portal for ArcGIS has completed in 00hr:48min:12sec.
2021-05-02 08:56:47 INFO [pool-2-thread-3] com.esri.arcgis.webgis.component.service.impl.DataStoreDRService - The following ArcGIS Data Store has been backed up successfully:
Url: https://gisdatastore.domena.local:2443/arcgis.
2021-05-02 08:56:48 INFO [main] com.esri.arcgis.webgis.util.WebGISUtil - The backup of ArcGIS Data Store has completed in 00hr:56min:27sec.
2021-05-02 12:11:23 INFO [pool-2-thread-2] com.esri.arcgis.webgis.component.service.impl.ServerDRService - The following ArcGIS Server has been backed up successfully:
Url: https://gisportal.domena.local/server.
2021-05-02 12:11:24 INFO [main] com.esri.arcgis.webgis.util.WebGISUtil - The backup of ArcGIS Server has completed in 04hr:11min:03sec.

 

Where can I find information about what went wrong?

0 Kudos
3 Replies
EricPfirman
New Contributor III

Did you ever solve this problem and if so, how?

0 Kudos
PhilippeVDV
New Contributor III

Exactly the same issue here. The backup of ArcGIS Datastore is just missing. Could you ever solve it?

0 Kudos
JanSarata
Esri Contributor

Hello guys,

I bumped into this very same issue. WEBGISDR tool ran but there is missing the ArcGIS Datatore backup in in. Only Portal for ArcGIS and ArcGIS Server backups are done. In our case the problem was caused by closed ports in the firewall between machines. Look at this picture:

JanSarata_0-1680786501415.png

 

0 Kudos