Unable to publish services (WebSecurityManager)

[MichaelSchoelen]

When publishing new services or launching Insights for ArcGIS in ArcGIS Enterprise 10.6.1, we get the error below:

Unable to process request. Could not initialize class com.esri.arcgis.discovery.security.manager.WebSecurityManager

This error message presented itself following a reboot of the servers for an unrelated reason. Any insight?

Mike

[MichaelSchoelen · Accepted solution]

Difficult to pin down what worked, but the following actions resolved the error:

• In IIS, stop and restart the Web Adaptor App Pool
• Run IISRESET as Admin in command prompt
• Run the ArcGIS Server Service Account update wizard on all server machines