Unable to publish services (WebSecurityManager)

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01-27-2019 09:35 AM
MichaelSchoelen
Occasional Contributor III

When publishing new services or launching Insights for ArcGIS in ArcGIS Enterprise 10.6.1, we get the error below:

Unable to process request. Could not initialize class com.esri.arcgis.discovery.security.manager.WebSecurityManager

This error message presented itself following a reboot of the servers for an unrelated reason. Any insight?

Mike

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MichaelSchoelen
Occasional Contributor III

Difficult to pin down what worked, but the following actions resolved the error:

  • In IIS, stop and restart the Web Adaptor App Pool
  • Run IISRESET as Admin in command prompt
  • Run the ArcGIS Server Service Account update wizard on all server machines

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1 Reply
MichaelSchoelen
Occasional Contributor III

Difficult to pin down what worked, but the following actions resolved the error:

  • In IIS, stop and restart the Web Adaptor App Pool
  • Run IISRESET as Admin in command prompt
  • Run the ArcGIS Server Service Account update wizard on all server machines

View solution in original post