Unable to Login to ArcGIS Server Manager or Secure Rest Services after Federating with ArcGIS Portal

[JoshuaMurphy]

To briefly summarize our issue, after federating our ArcGIS Server (10.9.1) with our on-premise enterprise portal we are unable to access the ArcGIS Server Manager, or Secure REST services.

f I try to login to ArcGIS Server Manager I am presented with the server login screen but am never able to authenticate (sits at Please wait....)

If I try to login to the REST endpoint, the URL I can see in the browser developer tools is something like https://servername/arcgis/login?ReturnUrl=https://servername/arcgis/rest/services, which seems to just loop back to itself briefly..

Any insights or assistance on this matter would be greatly apprectiated!

Joshua Murphy

[JakeSkinner]

@JoshuaMurphy are you specifying the web adaptor URL for ArcGIS Server Manager (i.e. https://ags.domain.com/server/manager)?  I've seen this occur sometimes when trying to access Server Manager through port 6443.

[JoshuaMurphy]

@JakeSkinner Thank you for the prompt response!

Yes, I am specifying the web adaptor URL for the ArcGIS Server Manager; though I am also unable to login trying to access directly through port 6443, and even as localhost on the ArcGIS Server itself after federation..

[JakeSkinner]

Try clearing your browser's cache and attempt again.  Also, try signing into Portal in a web browser.  Then in the same web browser, open a tab and try signing into ArcGIS Server Manager.

[JoshuaMurphy · Accepted solution]

To anyone else whom may find themselves in this situation; working with ESRI Support we Unfederated Server and Federated again, restarted the ArcGIS Server Service, and am now able to authenticate into the ArcGIS Server Manager and REST Secure Services.