Sign-In prompt when accessing Settings in Portal

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05-05-2020 02:44 AM
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New Contributor III

Hello,

i found some weird behavior in an installation of ArcGIS Portal. When trying to access the Settings in the Organization tab i get a login prompt even though I am already logged in. The prompt also shows a wrong URL that is missing the prefix (e.g. portal.westeurope.cloudapp.azure.com/portal).

If i just close the prompt, i can access the site and everything seems to work just fine. But whenever I refresh the page it shows up again. I can also not sign in, but I guess that´s because the domain is wrong.

I did check the WebContext URL as well as the WebAdaptor settings and everything seems to be correct. I also compared the settings with a portal that works fine and could not find any differences.

Anyone has any idea what that might be?

It´s the Portal Version 10.7.1 running in an Microsoft Azure VM with two webadaptors configured (portal and server).

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New Contributor III

Well, I managed to solve the problem. I don`t exactly know what it was, but the was something wrong with the federation of the ArcGIS Server. After un-federating and federating again everything seems to work fine.

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New Contributor III

Well, I managed to solve the problem. I don`t exactly know what it was, but the was something wrong with the federation of the ArcGIS Server. After un-federating and federating again everything seems to work fine.

View solution in original post

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New Contributor III

Alexander, I'm getting the same dialog but for me it shows to login to the server domain, not the external site name I use in WebContextURL. I haven't tried unfederating because I have 3 ArcGIS Server sites federated with this portal

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