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Sever Level Logs in ArcGIS for Server (Exception Messages)

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12-23-2021 11:00 AM
TimHayes2021
New Contributor III

 I was looking at the Debug Logs in our ArcGIS Server Manager and see two Severe Level Logs:

Exception in Put(): 4672 Put exception: the client id
4672 already has a value
GIS_Housing.MapServer_4673 checked out.
Housing.MapServer

 

Exception in Get(): _GetItemIterator exception: client id
4672 is trying to check out GIS_Planning.MapServer
but it already checked out
Housing.MapServer4672
Housing.MapServer

 

These services are both sourced from our Enterprise GDB (SQL Server not a File GDB or Data Store).

Any thoughts on what these message mean and how to resolve them?

 

22 Replies
nacelle_pylon
New Contributor III

Having the same issue as all the others noted. Looking into @AmandaDeMedeiros link to it being associated with BUG-000147815

 

My issue seems right on line with what @Joel_Lopez noted. Joel, any resolution?

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Joel_Lopez
New Contributor III

Hi there, sorry for the late reply. I had a call with esri technical support about this about a year and half ago. They just summed it up to a bug. And because it doesn't seem to actually affect the services themselves, no action was taken. We did try to recreate the DynamicMappingHost.MapServer service, but that didn't solve anything. If I remember correctly, that DynamicMappingHost map service plays a part in the managing shared instances. 

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JimCarmichael1
New Contributor

Same issue....11.2

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