Distributed Collaboration Missing in Portal After Upgrade

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05-15-2020 02:17 PM
KrystalPhaneuf2
Occasional Contributor

We noticed that after upgrading our Enterprise 10.6.1 to 10.7.1 the collaboration we had set from AGOL to Portal was gone in Portal and broken in AGOL.  Is this expected behavior?  Just wondering how we should prepare for the next upgrade.

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ThomasJones1
Esri Contributor

Hello Krystal Phaneuf‌,

That is not an issue I have encountered before, I believe the upgrade process should preserve any collaborations. Were you able to successfully re-create the collaboration? If so I would recommend sharing any portal items with the 'new' collaboration workspace.

Were there any known issues with the portal pre-upgrade? Was the collaboration functioning normally? You may want to check the portal index status before your next upgrade. 

Thanks,

Thomas.

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