Cannot publish to portal

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06-21-2019 09:04 AM
HendrikBritz
New Contributor III

Hi GeoNet

I get the following when I try to publish to arcgis server.

The server is federated

Arcgis enterprise 10.5.1

I can access the rest url

Any help much appreciated

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ThomasJones1
Esri Contributor

Hi Hendrik, 

I've done a little research, it looks like this issue can occur when the ArcGIS Server Windows service account does not have internet access. Do you know if this is the case for your ArcGIS Server?

If so you might want to try the following workflow:

ArcGIS Server - Common problems and solutions

When accessing ArcGIS Server Manager, the ArcGIS Server Administrator Directory, and the ArcGIS Serv...

Thanks!

Thomas.

View solution in original post

12 Replies
DerekLaw
Community Moderator

Hi Hendrik,

Please take a look at this Esri Knowledgebase technical article, it has some suggestions to help troubleshoot:

Error: ERROR 001369: Failed to create the service 

Hope this helps,

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HendrikBritz
New Contributor III

Hi Derek

Checked all the suggestions in the link and still the same error

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WilliamRice
Occasional Contributor II

Hendrick,

Need more details.

What client are you publishing from?  ArcMap or ArcGIS Pro?

Are you publishing from the ArcGIS Server machine or another client?

What are you publishing?  A map service, a feature service, or a hosted feature service?

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HendrikBritz
New Contributor III

HI William

It's from ArcMap and its just a map service. I publish from the ArcGIS Server machine

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ThomasJones1
Esri Contributor

Hi Hendrik,

You also might want to take a look at this article as the error message looks very similar. 

Error: A connection with the server could not be established (WinINet Error while using HTTPS securi...

Do you have any forward proxy configured under 'Internet Options' on the ArcGIS Server machine?

Is TLS 1.0, 1.1 and 1.2 enabled under 'Internet Options' on the ArcGIS Server machine?

Hope that article is helpful.

Thank you,

Thomas. 

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HendrikBritz
New Contributor III

Hi Thomas

No proxy configured. TLS 1.0, 1.1 and 1.2 are enabled. I did follow the link and sorry that didn't fix the issue.

Any other ideas?

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LarryMasters
Occasional Contributor

See if you have a table in the map doc that you have forgot about. I had that an error once similar to this and had forgot I had added the table. Good Luck.

LM

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HendrikBritz
New Contributor III

HI Larry

It's just a polygon layer that I created to test.

Any other ideas?

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ThomasJones1
Esri Contributor

Hi Hendrik, 

I've done a little research, it looks like this issue can occur when the ArcGIS Server Windows service account does not have internet access. Do you know if this is the case for your ArcGIS Server?

If so you might want to try the following workflow:

ArcGIS Server - Common problems and solutions

When accessing ArcGIS Server Manager, the ArcGIS Server Administrator Directory, and the ArcGIS Serv...

Thanks!

Thomas.

View solution in original post