ArcGIS Server 10.5 - Identify (MapServer)

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08-16-2021 04:46 AM
TasadduqHussain
New Contributor III

In ArcGIS Enterprise 10.5,when i publish Map service through database (Oracle),identify not shown values on my map click.

Any solution will be highly appreciated

Thanks

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4 Replies
DavidPike
MVP Frequent Contributor

via what means are you consuming the service e.g. Pro, arcmap or Portal etc? If it's a Web Map it may be as simple as enabling popups https://doc.arcgis.com/en/arcgis-online/reference/configure-pop-ups.htm 

https://doc.arcgis.com/en/arcgis-online/create-maps/configure-pop-ups-mv.htm

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TasadduqHussain
New Contributor III

I am using ArcGIS Enterprise10.5 Map Service.

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TasadduqHussain
New Contributor III

Issue facing screenshot.

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George_Thompson
Esri Frequent Contributor

I just posted in your other post about this: https://community.esri.com/t5/publishing-and-managing-services-questions/popup-not-shown-results-thr...

Also may want to look at upgrading the Oracle geodatabase also to supported version, if it is 10.0 currently. I do not think that will fix the issue, but would not hurt.

--- George T.
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