ArcGIS License Manager 2021.1 Install : ArcGIS License Manager 2021.1

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12-09-2021 04:14 AM
DavidDugard
New Contributor

when installing this product I get 

Please wait...
Uninstalling previous version...
Installing upgrade...
JRE libraries are missing or not compatible....
Exiting....
...ArcGIS License Manager 2021.1 installation is complete.

no files are installed 

is there a solution for this?

 

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3 Replies
JayantaPoddar
MVP Esteemed Contributor

Are you working on Linux platform?

Please ensure the setup has permission to execute/read/write in appropriate folders.

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Think Location
DavidDugard
New Contributor

that is the route that I'm taking - so far - no luck 

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ChristopherPawlyszyn
Esri Contributor

I would try making sure that the installation owner is able to write to the temp directory, another alternative may be to define the IATEMPDIR environment variable to redirect the installer to a known-working directory. Even though it isn't outlined in the docs, it applies to the License Manager installation in the same fashion it does for the other ArcGIS Enterprise components.

Monthly Linux Tip: Handling Temp Space in ArcGIS Server
https://www.esri.com/arcgis-blog/products/arcgis-enterprise/administration/monthly-linux-tip-handlin...