Arabic character problem on ArcGIS server GPservice

[Musa_SerkanArslan]

Hi guys,

I am trying to join a frequency result to a map service layer. I have publish a GP service from a Model. First i am running frequency tool and using result table to add join tool. I am using a field for frequency which is including Arabic characters. The result of the frequency table arabic values comes corrupted  (as ????????). I know that, i have to change regional settings to Arabic to get correct results in ArcGIS Desktop. So i changed the settings to arabic on the server also but result is same. In model i am using scratch workspace for frequency result. But service is creating the result as dbf file in jobs folder not in scratch.gdb.  I don't know this can be a reason, but if, what is the solution? When i got the corrupted result , i can not complete the join process also.

Is there any one have any suggestion?

ArcGIS server version is 10.2 on Windows OS.

[DanPatterson_Retired]

I suspect the problem is the dbf creation step since that file type would know nothing about the regional settings.  There are many links on the web including this 21106 - Read and write shapefile and dBASE files encoded in various code pages from esri

[Musa_SerkanArslan]

I could not succeed. In my server ArcGIS desktop not installed, there is only arcgis server.

I added the windows registery key but did not work.

[DanPatterson_Retired · Accepted solution]

Unless you can get the file output to a format that has better regional support, then you will have to rely on server settings if you have had no issues with other data and its translation

[Musa_SerkanArslan]

The problem is solved. Dan' s first comment has solved my problem but it took some times after i add registery key. Also i solved the writing result table to scratch.gdb file. I was selected the result tapbel properties as managed. When i unselect it, now it creates table in scratch.gdb.

Thanks.

[bahiakamari]

Hi Musa,

I have the same problem, when i use my print service in the Print Widget of WAB, i can't display arab letters correctly (the title of the legend is in arabic), can you explain more the procedure that you follow to solve the problem?

Thanks

[RandallWilliams]

Is it only PDF output that does this?

This is a different issue than Musa mentioned.

A new thread should be started for this one, as I'm pretty sure that this is specific to the print service, not the geodatabase.

[bahiakamari]

Hi Randall

I have this problem with all formats (PDF,JPG,PNG8,..) except SVG, I can see arab letters but it's not linked. i know this is Encoding problem but i don't know where i have to start. Any Ideas?

Thanks