Hi - thanks for responding so quickly - this is one tough issue.
1 - No pattern. When I start or stop a service via Server Manager - it
triggers in the logs showing it will synchronize. OR when anyone in our
organization publishes a service(start/stop) - I think.
2 - We are 24/7 and I can publish from home after hours. I can trigger it
after hours. So, I guess it has to be triggered by me or staff doing
"something".
To me, it appears intermittent but I wonder what happens every 30 minutes
on your servers. Is that the expiration of a token or a certificate?
I have a scheduled python script to reset this handler. But, it does't
appear to reset the handler always OR work all the time.
I can sometimes stop/start a service after this a couple of times and then
it comes back.
local_server_url = 'https://
'server_sub_domain'.macomb.county:6443/arcgis/admin/local/manageHandler'
What is the exact admin API path you are using to "reload" the soap handler?
My ESRI Solutions (Chris) told me about your GeoNet article - maybe our
premium support needs to work together.