Portal - Create Initial Admin Account

[kclee]

Hi all,

When creating the initial administrator account in Portal, I'm having an error as below. (10.5)

"The user 'whoami' is not recognized as an internal or external command, operable program or batch file. does not have full control permission to the directory C:\arcgisportal."

From the logs: "the process of creating a new site failed. Reverting site creation. The user 'whoami' is not recognized as an internal or external command,
operable program or batch file. does not have full control permission to the directory C:\arcgisportal"

Permission are given at the folder level. Have tried re-installing (deleted folders, restarted) to no avail.

I have a server site with arcgis data store.

Hope to hear on any workaround.

[AdamZiegler1]

Hi Kc - Can you open a command prompt and type whoami? You should get a result of your logged in credentials. If it returns the same error that you are experiencing with your portal install then you may have a PATH environmental variable problem. The whoami.exe command is in the C:\Windows\System32 directory. Ensure this path (usually %SystemRoot%\system32) is part of your 'path' System variables.

Adam Z

[kclee]

Thanks Adam, It fixed the 'whoami' error, whereby it displayed my username arcgis. Followed by Jayanta's tip of adding arcgis user to the folder.

[kclee]

Thanks Adam, It fixed the 'whoami' error, whereby it displayed my username arcgis. Followed by Jayanta's tip of adding arcgis user to the folder.

[JayantaPoddar]

Did you give permissions to both <Portal for ArcGIS User> and <Current User>  for C:\arcgisportal folder?

[kclee]

Hi Jayanta,

Indeed i left out arcgis user to the folder permissions. Thanks!

[kclee]

Hi Jayanta,

Indeed i left out arcgis user to the folder permissions. Thanks!

[ShivaSandrana]

I am getting the same "Whoami" error while setting up ArcGIS Portal. How do I give permissions to both <Portal for ArcGIS User> and <Current User>  for C:\arcgisportal folder?