Error Installing ArcGIS Desktop 10.8.1

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12-04-2020 05:20 AM
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OlanrewajuLawal
New Contributor II

I am trying to upgrade my ArcGIS 10.8 to 10.8.1. Once the installation starts the error (see attached image) shows up. However, I have installed and reinstall the missing Microsoft redistributable package.

error_installing arcgis10_8_1.jpg

visualc_installed.jpg

I don't know what else to do.

Is there any suggestions on what to do?

Cheers

 

 

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5 Replies
DanPatterson
MVP Notable Contributor

ArcGIS Desktop 10.8.x system requirements—System Requirements | Documentation

You met these conditions I presume AND you did a reboot between the download and running the msi?


... sort of retired...
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OlanrewajuLawal
New Contributor II
Yes, I didi
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DanPatterson
MVP Notable Contributor

Tech Support is your best option then.  Too many variables


... sort of retired...
curtvprice
MVP Esteemed Contributor

I'm thinking your C++ redistributable may have an incompatibility with 10.8.1 (this can happen but it is rare). You could try downgrading. But if that doesn't work I agree tech support is where to go now.

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Lkoman
by
New Contributor

Hello.

an esriBootstrap.log file should be located in your %temp% folder.  Please share that log file with me. This will provide us a little more information. 

 

Thanks

Laurene Koman

Esri Install Team

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