This is spot on! I have been working on my first dashboard or two to provide "quick and easy" graphic-based snapshot status reports for our crews and crew leaders. The dashboard is great for management to get a very high level view of key information. The gap here is that the management will see an area/item of concern, and immediately want to capture it and send it to someone to investigate (who's working on what, how many open work orders are there...). But without a reporting option, you can't. This means they find useful info by drilling down in the dashboard (no need to know how to make query statements, just click on items along the way), and then once they have an area of concern, or count of open work orders that must be reviewed... then... nothing. They can't "forward" the items of concern to someone to review.
