Can't veiw feature service attachment in web application embedded in dashboard

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09-22-2021 02:09 AM
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AlexanderSymonds
New Contributor II

Hi All,

For managing purpose, we created a dashboard classic and embed few web applications for different stakeholders.

The issue we are having from about 1-2 month ago is that all the attachments in from the layers in the web application can't be viewed through dashboard. It's shown as services9.arcgis.com is blocked (see attached "message")

But when I try to view the attachment directly through the web application URL (Not through dashboard). I can now see the attachment. (see attached "attachment")

We've checked:

  • attachment url & token are exactly the same and it is working when we copy and paste in the new tab.
  • different broswer - Chrome, Firefox, IE, Edge.
  • network - we try with different network to ensure it is not because of the fire wall blocking.
  • Create a new dashboard and embed the web application again. The attachment is still blocked.

Does anyone happen to encounter the same issue?

 

Thanks

 

Kind Regards,

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