@Anonymous User can you clarify what platform/OS are you using? You mention not being able to "see" the features - are they not displayed through the popup, or on the map?
To look at Collector and Field Maps, we are using iOS. Using the same to view Collector Classic (where everything works). Viewing AGOL via my desktop using Windows 10.
In Collector/Field Maps I can select the "second" related table, but it does not show any related records or allow us to add new records (see the first two images attached). Whereas in Collector Classic, I can go to the exact same webmap, and feature within the webmap, and see all related records and make new records as well (latter three images attached).
Same webmap, same feature service, same OS - just different apps. (And of course, we really need it to work in the newer ones rather than the older.)