I am trying to use ArcGIS Online to create a 'map area' for offline use in Collector. After drawing the map area I receive an error message, "The two items must be shared the same way for this Relationship Type". When I create the map area in Collector itself there is no error, but I want to create in ArcGIS Online so I can easily allow others to use. Any suggestions?
I talked to ESRI Support today and they confirmed that this is a bug (BUG-000119242) in the system but it will be fixed with the next version (7.1). The workaround is to turn off all sharing and then go in and make your Map Areas. It worked great for me. Make sure to turn off all sharing include the Sharing that you can do directly from the Content window.
Thanks for perusing this, I got bogged down by AppStudio on another issue. I turned off sharing on the map (left the layers as is) and I was able to generate the map areas. Sharing is back on now. I will test with collector in a day or two.
I tried the prescribed work around and I am still getting the error. The bug report referenced above indicates a modified date for the date of this post, September 28, 2020, when accessed on the same date. Not sure what that means, but clearly there seems to be other issues with this bug.
Make sure to send in a support ticket for this if it's still not working (and make sure to reference the BUG# I mentioned before). Also, make sure you have the latest version of Collector. There was an update for the Collector on Oct 2nd (2020).