I have created a map project in Portal for ArcGIS to be consumed in the collector app on Android and IOS devices. I can open the app and edit and sync data in the connected state, but when I want to download the data on to the devices the following error occurs.
"The map 'MYMAP' failed to download with the message: Message: Unable to generate token. Details: Invalid username or password."
I have created tokens for the service url's and I can access the services on a web application. The only place where I am blocked is in the collector app download. Am I missing something? Has any one came across the same problem?
I don't know if this might be an issue as well. Our organisation has a closed network and we opened a url to allow contractors to access our GIS pages and portal. We aliased the url. We only created a Domain certificate for the actual url and not for the alias. The alias url is used to access our network from outside our organisation. Must we create a Domain certificate for the alias url as well?
Also when I try to add the tiled basemap it redirects me to a HTTPS url for portal and require me to add it again on which I receive the error attached. When I try to add my edit feature service it does not want to loads aswell due to the HTTPS url (unable to load). How do I get around this?