Collector not updating offline map when synced

[Jefcoat_Nathan]

When syncing an offline map (with a pre-packaged map area) edits that are made from collector go to the web map but are not updated onto the offline map.  Essentially, what I am doing is updating view layers that when a field value is changed will alter the visibility of a another feature. So when i sync, the updates go to the web map and edits the layers correctly but the changes are not sent back to the offline map even after another sync. 

[Jefcoat_Nathan]

Edit: Wanted to add that this workflow works when Collector is using an online instance. 

[Anonymous User]

Are you using versioned data from an ArcGIS Server or are you using hosted feature services in Portal/ArcGIS Online?

[Jefcoat_Nathan]

It's a feature service on AGOL (no portal). I'm leaning towards having daily package updates but that only works some time the time.

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[Shauna-RaeBrown]

Dan, I have a similar problem, only our featurelayer is coming from our ArcGIS Server and/or Portal.  I can create a work area, and collect field data, but when I click the [Sync] button in Collector, it says it's synced, but the changes/additions don't show up in the SDE layer when I look at it in ArcCatalog.  The Portal map only has 2 layers: the feature service and the Esri Offline Aerial Imagery.  I'm guessing there's a setting somewhere in the process that I've missed, but I've been looking to resolve this issue for days and I'm very frustrated.  Does ANYONE have any suggestions?

[Anonymous User]

Hi Shauna,

If you are using versioned data, you will want to go into ArcCatalog/ArcMap to switch versions to confirm the data transferred. You won't be able to see the synced data in a default version or in the web map on Portal until you reconcile and post those changes between versions.

[AndrewThompson2]

I have an offline map that wont sync changes as well. I have to remove and then re-download the area to get the changes.