Collector crashes when creating a simple point feature

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18
01-03-2014 06:55 PM
IB1
by
Occasional Contributor
I created a simple point feature class called Poles.

There is a field called Type with a domain and the choices, Primary and Secondary.

I've created a couple feature templates for each Type symbolized differently.

I published the feature class in ArcMap as a service via our ArcGIS Online account.

I added the feature service to a map in ArcGIS Online and saved the map and shared it with my organization.

I then opened the map on both my Android tablet and phone. I can view the map fine and view any existing attributes but the moment I go to create a feature it crashes and gives me the following error:

Unfortunately, Collector has stopped.


And that's all it says.

Any idea what's wrong? I am using the following coordinate system:
The coordinate system is NAD_1983_StatePlane_South_Carolina_FIPS_3900_Feet

Is that the problem?
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18 Replies
IB1
by
Occasional Contributor
Can the point feature being edited in the Collector app be part of a relationship class.

The data I'm using is being hosted on our own ArcGIS Server.

It's still crashing on me.
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RussellRoberts1
Esri Frequent Contributor
Can you share the service that is causing the issue?
Thanks
Russ
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IB1
by
Occasional Contributor
Can you share the service that is causing the issue?
Thanks
Russ


I tracked the problem down to 2 fields.

They both allow Null values and have a default value of 0 and a precision of 10.

The fields are both Long type and share the same domain.

The domain type is Range and the minimum value is 0 and the maximum is 100000000.

The Split policy is Default Values and the Merge policy is Sum Values.

In the configure popup, if I undisplay and don't allow editing on those 2 fields, it works fine.

Any idea what's wrong?

Is it the default value?
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RussellRoberts1
Esri Frequent Contributor
Without being able to really see the dataset and the logs coming from the app it is a little difficult to comment on. Can you share the service or XML schema output from your gdb for this layer and I can take a look at it.

Thanks
Russ
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IB1
by
Occasional Contributor
Without being able to really see the dataset and the logs coming from the app it is a little difficult to comment on. Can you share the service or XML schema output from your gdb for this layer and I can take a look at it.

Thanks
Russ


I'll see what I can do about the sharing the service.

How would I view the logs coming from the app?
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RussellRoberts1
Esri Frequent Contributor
You can try using an app like Catlog: https://play.google.com/store/apps/details?id=com.nolanlawson.logcat

or

You can download the Android SDK and try running this tool with the device plugged into your computer:
http://developer.android.com/tools/debugging/ddms.html
IB1
by
Occasional Contributor
You can try using an app like Catlog: https://play.google.com/store/apps/details?id=com.nolanlawson.logcat

or

You can download the Android SDK and try running this tool with the device plugged into your computer:
http://developer.android.com/tools/debugging/ddms.html


Cool, thanks. I did knock the domain Range down from 100000000 to 10000 and it works now.

So I guess it didn't like that high of a range, which is a bit strange.
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RussellRoberts1
Esri Frequent Contributor
That is strange. I will try and repro it with a test dataset.

Russ
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IB1
by
Occasional Contributor
That is strange. I will try and repro it with a test dataset.

Russ


Hey, I got another issue to figure out now.

I have a couple features that participate in a geometric network.

When I try to create or edit one of these features in the Collector app I get the following error:

Update failed
Updates could not be sent


Is this because of the geometric network? Or do geometric networks work with the Collector app?

And again, this data is hosted from our own ArcGIS Server
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